Client Location: USA
Role: Amazon Virtual Assistant
Project Duration: 3 months.

Overview

As an Amazon Virtual Assistant for a USA-based client, I provided comprehensive support to manage and grow their Amazon business. My role was pivotal in streamlining operations, optimizing product listings, running effective ad campaigns, improving account health, and ultimately increasing sales and profitability.

Key Responsibilities

• Product Research & Sourcing:
  Conducted detailed market research to identify winning products, analyze competitors, and source high-quality products from reliable suppliers.

• Product Listing Creation & Optimization:
  Wrote SEO-optimized product titles, bullet points, descriptions, and backend keywords to enhance product visibility and improve organic rankings.

• Amazon PPC Campaign Management:
  Launched, optimized, and scaled PPC campaigns to maximize ROI. Monitored and adjusted bids, keywords, and budgets to maintain a healthy ACoS and improve overall ROAS.

• Inventory & Order Management:
  Regularly tracked inventory levels, coordinated with suppliers, managed restocking, and ensured all orders were fulfilled promptly to avoid stockouts.

• Customer Service & Feedback Management:
  Responded to customer inquiries, resolved complaints professionally, and implemented proactive strategies to maintain high seller feedback and product review ratings.

• Competitor & Market Analysis:
  Performed ongoing competitor analysis to stay ahead of market trends and make strategic adjustments to listings, pricing, and advertising.

• Account Health Monitoring:
  Ensured account compliance with Amazon’s policies, handled performance notifications, and maintained strong metrics across all account health parameters.

Achievements

• Increased product visibility leading to a [insert %] growth in organic sales within [insert timeframe].

• Reduced ACoS by [insert %], resulting in more profitable ad campaigns.

• Maintained a 95%+ customer satisfaction rating through excellent customer service practices.

• Successfully launched [insert number] new products that became top sellers in their respective categories.

Tools & Skills Used

• Helium 10, Jungle Scout, Keepa, SellerApp

• Amazon Seller Central, Brand Registry

• PPC Management (Amazon Advertising Console)

• SEO & Keyword Optimization

• Inventory Management Tools

• Customer Support Tools (e.g., Zendesk)

Client Testimonial

“Private”